{"id":271,"date":"2026-02-07T14:37:39","date_gmt":"2026-02-07T13:37:39","guid":{"rendered":"https:\/\/thecraftroom.fr\/?page_id=271"},"modified":"2026-02-07T14:38:33","modified_gmt":"2026-02-07T13:38:33","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/thecraftroom.fr\/index.php\/remboursements_retours\/","title":{"rendered":"\u2b50 POLITIQUE DE RETOURS ET DE REMBOURSEMENTS"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Derni\u00e8re mise \u00e0 jour : <em>07 f\u00e9vrier 2026<\/em><\/h1>\n\n\n\n<p>Chez <strong>The Craft Room<\/strong>, votre satisfaction est importante.<br>Si un article ne vous convient pas, vous disposez d\u2019un d\u00e9lai de <strong>14 jours<\/strong> apr\u00e8s r\u00e9ception pour demander un retour ou un \u00e9change.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd04 <strong>Conditions d\u2019\u00e9ligibilit\u00e9 au retour<\/strong><\/h2>\n\n\n\n<p>Pour pouvoir b\u00e9n\u00e9ficier d\u2019un retour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>l\u2019article doit \u00eatre <strong>non utilis\u00e9<\/strong><\/li>\n\n\n\n<li>dans son <strong>\u00e9tat d\u2019origine<\/strong><\/li>\n\n\n\n<li>et dans son <strong>emballage d\u2019origine<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Les articles personnalis\u00e9s ou fabriqu\u00e9s sur commande ne peuvent pas \u00eatre retourn\u00e9s.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcb8 <strong>Remboursement<\/strong><\/h2>\n\n\n\n<p>Une fois l\u2019article retourn\u00e9 et v\u00e9rifi\u00e9, nous proc\u00e9dons :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>soit au <strong>remboursement<\/strong> sur le m\u00eame moyen de paiement<\/li>\n\n\n\n<li>soit \u00e0 un <strong>\u00e9change<\/strong>, selon votre choix<\/li>\n<\/ul>\n\n\n\n<p>Les frais d\u2019exp\u00e9dition du retour restent \u00e0 votre charge.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u274c <strong>Articles non retournables<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>articles personnalis\u00e9s<\/li>\n\n\n\n<li>cartes cadeaux<\/li>\n\n\n\n<li>t\u00e9l\u00e9chargements num\u00e9riques <\/li>\n\n\n\n<li>articles en promotion <\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udce6 <strong>Comment effectuer un retour ?<\/strong><\/h2>\n\n\n\n<p>Envoyez-nous un message via :<\/p>\n\n\n\n<p>\ud83d\udce7 <strong><a>contact@thecraftroom.fr<\/a><\/strong><br>ou via la page <strong>Contact<\/strong> du site.<\/p>\n\n\n\n<p>Nous vous donnerons l\u2019adresse de retour et les instructions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 07 f\u00e9vrier 2026 Chez The Craft Room, votre satisfaction est importante.Si un article ne vous convient pas, vous disposez d\u2019un d\u00e9lai de 14 jours apr\u00e8s r\u00e9ception pour demander un retour ou un \u00e9change. \ud83d\udd04 Conditions d\u2019\u00e9ligibilit\u00e9 au retour Pour pouvoir b\u00e9n\u00e9ficier d\u2019un retour : Les articles personnalis\u00e9s ou fabriqu\u00e9s sur<\/p>\n<div class=\"more-link\">\n\t\t\t\t <a href=\"https:\/\/thecraftroom.fr\/index.php\/remboursements_retours\/\" class=\"btn theme-btn\"><span>Continue Reading <\/span><i class=\"icofont-thin-double-right\"><\/i><\/a>\n\t\t\t<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-271","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/thecraftroom.fr\/index.php\/wp-json\/wp\/v2\/pages\/271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thecraftroom.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thecraftroom.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thecraftroom.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thecraftroom.fr\/index.php\/wp-json\/wp\/v2\/comments?post=271"}],"version-history":[{"count":1,"href":"https:\/\/thecraftroom.fr\/index.php\/wp-json\/wp\/v2\/pages\/271\/revisions"}],"predecessor-version":[{"id":398,"href":"https:\/\/thecraftroom.fr\/index.php\/wp-json\/wp\/v2\/pages\/271\/revisions\/398"}],"wp:attachment":[{"href":"https:\/\/thecraftroom.fr\/index.php\/wp-json\/wp\/v2\/media?parent=271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}